Terms & Conditions
All orders will be shipped within 2 days unless otherwise noted on the website. Delivery estimated within 3-5 business days.
We ship via USPS and will provide you with a tracking number.
Flat rate shipping of $3.50 within the United States. Free shipping for orders $45 or more.
International rates will apply for orders shipped outside the USA.
For hygienic reasons, we only accept unused returned merchandise in its original shipping condition. We will be happy to exchange your merchandise, but we do not offer refunds at this time. All returns must be made within 14 days of the invoice date. Sales are final for discounted and clearance items. Customers are responsible for the return shipping.
Replacement Guarantee for Defective Items:
We will replace any defective item in its original condition and packaging within 7 days at no additional cost.
By accessing this web site, you are
agreeing to be bound by these web site Terms and Conditions of Use, all
applicable laws and regulations, and agree that you are responsible for
compliance with any applicable local laws. If you do not agree with any of
these terms, you are prohibited from using or accessing this site. The
materials contained in this web site are protected by applicable copyright
and trade mark law.
2. Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on West End's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
i) modify or copy the materials;
ii) use the materials for any commercial purpose, or for any public display
(commercial and non commercial);
iii) attempt to decompile or reverse engineer any software contained on West End's
iv) remove any copyright or other proprietary notations from the materials; or
v) transfer the materials to another person or "mirror" the materials on any other server
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by west end at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on West End's web site are provided "as is". West End makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, West End does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall West End or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on West End's Internet site, even if West End or a West End authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on West End's web site could include technical, typographical, or photographic errors. West End does not warrant that any of the materials on its web site are accurate, complete, or current. West End may make changes to the materials contained on its web site at any time without notice. West End does not, however, make any commitment to update the materials.
West End has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by West End of the site. Use of any such linked web site is at the user's own risk.
8. Governing Law
Any claim relating to West End's web site shall be governed by the laws of the State of Connecticut without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.